jewelry care/General info
Brass is a yellow alloy of copper and zinc. Oxidation happens over time when your jewelry is exposed to oxygen, and natural oils from your skin. This gives your piece a unique aged look, referred to as a natural patina. If you prefer to keep your jewelry more shiny here are a few tips that can help: * Avoid wearing your jewelry in the water, this includes: Bath, shower, and swim time. * Use a jewelry cleaning cloth to brighten and shine. A Sunshine cloth works nicely. * Store your jewelry in a dry place, preferably with an anti-tarnish tab. An air tight bag works well. Each piece you purchase is sent to you with an anti tarnish tab- keep it with your jewelry! if you see a piece you love and would like to request it in a different metal please message me. Everything I make can be done in silver at a higher price point.
* custom orders. i welcome all custom orders. a partial deposit for customs will be required and a minimum $150.00 for all custom work.
* Email juliannavalerio@yahoo.com for inquiries
Returns/Exchanges
Unfortunately returns/ exchanges and cancellations are not accepted. ***Please message me within 30 days of your purchase to report any issues, such as defect or breakage in a piece. If your jewelry is damaged or breaks from my own error, I will repair the piece at no cost to you. I want you to be completely satisfied with your order and its quality. If you are not happy for any reason, please contact me!!
Repairs
for all repair inquiries email juliannavalerio@yahoo.com
All orders are ready to ship unless stated otherwise. Please allow 5-7 days processing time. All orders are shipped USPS First Class(3-5 days/domestic, longer for international)